Customer Testimonials
Andrew Young was very helpful and good to work with. We enjoyed our process. And I would highly recommend this dealership.
I had an outstanding experience at Bob Moore Ford! From the moment I walked in, the receptionist, Toni Davis, was friendly, welcoming, and genuinely helpful. My sales professional, Robert Hooks, was knowledgeable and took the time to understand what I was looking for. Robert answered all my questions and made the entire car-buying process smooth and stress-free.
I had an excellent experience with the service department at Bob Moore Ford, a sincere thanks to my service advisor, Lee Green, took the time to clearly explain the manufacturer’s recommended maintenance for my vehicle in a way that was easy to ... Read More DealerRater - May 17, 2025
Jeremiah was great to work with on an out of state deal. Was not able to close the deal here called him up and he took care of us.
Very helpful and friendly staff. They are very knowledgeable on their vehicles and are very fair on their trade in process. The truck I really wanted wasn’t even on their lot and they went out of their way to get it for me. I would 100% recommend this place to anybody be who is in the market for a new vehicle!
Very pleased with the way l was treated. They were very professional & helpful. Pleased with the automobile.
Don’t buy any warranties thru them. They sell you warranties that you can’t use. When you contact them they tell you to call the warranty company. The warranty company tells you find someone who will honor their warranty.
I had a bad experience with Bob Moore also. I bought into their warranties and was promised that they would work in Texas. If I had someone who would not honor the warranty, call Bob Moore and they would help get it approved. The local ford house here said no because the company "EFG" does not pay. I got the same response from a local tire store here. I called the EFG and they sent me a link to find some local companies that honored their service. No one in Amarillo Texas showed up on their link. Amarillo ... Read More DealerRater - Apr 14, 2025
The staff is nice and courteous. No pushy sales people. We dealt with Derrick and he answered all of our questions and got us set up with two new F250’s
Hassle free, efficient and fair. Great dealership with quality people. Ben Hayes is the best!
I recently purchased my new vehicle through Bob Moore Ford. Carl, Fred, and Matt were awesome to deal with! Sometimes the buying process can be a headache but they made the experience smooth and easy. I would recommend to anyone looking for good customer service and a smooth buying process to go see Carl!
Recently purchased a new vehicle from Bob Moore Ford. Salesman was very knowledgeable, professional; it was a great experience. Highly recommend Bob Moore Ford.
Justin was friendly and didn't try to show anything we didn't want first truck he showed us we bought
Very nice people they will work with you to get the vehicle you want at a fair price
Bad experience with Bob Moore Ford. Found a 2024 Expedition Max for a good price. $57,062 final price. I'm from out of town so I was talking with Chad Harris. They have a doc fee of $485 that will be added in the description, most dealers have that now days. Some cheaper, some more expensive. When they finally put the numbers on paper the price went up to $58,346. This time I didn't get a call back from Chad, I got called by Dakota. A fast talking salesman telling me his numbers were correct because they have a $799 addendum fee for 1 yr ... Read More DealerRater - Jan 21, 2025
Our salesman Robert Hooks was very nice to work with. He responded to my inquiry faster than the other dealerships I'd emailed. He had the vehicle ready for me to drive when I arrived and I left a few hours later with the vehicle. I would contact him again when I need another vehicle.
Glad we “misunderstood” your salesman today and walked out. Ended up getting a nicer, newer truck at Metro Ford of OKC and they were awesome! That was the second time I’ve walked out of Bob Moore Ford. Your salesman kept talking about how great the Bob Moore name is but I haven’t experienced that. You guys are shameful! I didn’t think a dealership could get worse than David Stanley or Joe Cooper, but here you are rocking it! The second time I told your salesman to stop interrupting me, the anger in his face was so satisfying. ... Read More DealerRater - Jan 9, 2025
Bought a new F250, and the entire process was easy, transparent and they had the best offer around.
We had a great experience purchasing our new vehicle here! JC was a great salesman who helped us with no hassle!
Kyler Webb exceeded my expectations. This is the first time I bought a vehicle new instead of used, he was understanding and helpful. I felt throughout the entire process he was helping to ensure I selected a vehicle that met my needs and wouldn't exceed my means. The vehicle I ended up going with has already been exciting to have and it won't weight too heavy on my fiances. Six out of five if I could rate that high.
Our salesperson Robert Hooks was excellent. He was very polite and helpful. Everything was great.
Pretty easy to work with, fast responses and professionals, Alonso made my purchase run smoothly. Recommend for sure
Kyler was very helpful and knowledgeable. I’m extremely happy with my new purchase and highly recommend Bob Moore Ford.
Kyle Christian is the real deal. We are out of state and bought a certified preowned Expedition from him sight-unseen, and Kyle made the experience seamless. He texted us additional photos and did a FaceTime call to show us the vehicle. We traded in our previous car and the negotiation over the phone was very fair and straightforward - no xx sales tactics, just human to human negotiating a deal that worked for both parties. Upon getting the car home, we noticed one of the rear window defrosters was defective and Kyle went above and beyond to replace the back ... Read More DealerRater - Oct 29, 2024
Kyle worked with me to get the vehicle I wanted and this is the 3rd vehicle I have bought from Bob Moore ford. Everyone I felt with was fantastic and sis not pressure me. I will never go anywhere else.
All involved were courteous, caring, and pleasant to us. The salesman Taylor Johnson is one of the best salesman I've had in my years of buying vehicles.
I found the ford Edge on the internet with low miles and within my budget. I reached out to Bob Moore Ford. Alonso Moreno reached out to me. We set up a time to see the car. My husband and I bought the car 10-7. Mike Riebe processed the paperwork. Everyone was helpful and courteous. Also being of a certain age this is very important. We are waiting on our 2nd key and this process will be complete.
Had a salesman name, ROBERT. He did an amazing job answered all my questions. If he didn’t know something he found out for me. Great guy highly recommend him.
Zac and the dealership made our car buying experience very easy…. Patiently worked with my wife to find the car she wanted… A+ experiance
Easiest vehicle purchase ever! I looked for months for the exact car I wanted and finally found it at Bob Moore Ford for $4000 less than any other dealership. I flew in from out of town and when I arrived at the dealership they had everything ready. I was in and out with my new car within two hours. The salesman, Taylor, as well as the manager and finance officer were all very kind, helpful, and made the process seamless.
Bob Moore and my salesman, Taylor Johnson made my purchase a drama free and simple experience.
All staff were friendly and helpful! We enjoyed our experience and will be back in the future.
Robert, Jason, and Ben all went out of their way to make my buying experience a top notch experience! Thank you so much!! I will continue to buy at Bob Moore Ford.
Sales person has been very knowledgeable about the whole process and has been very helpful in my first time buying thru state contract process
Very kind and nice . I wasn’t there long enough to get more info so
Great Service, we have bought several trucks here and always been very pleased with the service.
Went in looking for a Raptor. Left less than a. Day and a half with one. Sales associates were very relaxed and didn’t push for anything. The guy I dealt with was named Schyler and he was a pleasure to work with. Very non-hassle and helped me out in about every way I could ask for. Would return to them for a future ride if the dealer offers something I want.
Misrepresented the car. I asked multiple times and was assured the car was stock. After getting to car home I learned significant modifications were made. I was essentially lied to.
I had just had open heart surgery and decided I needed a new truck . My son went to several dealerships prior to bob moore with no luck . Bob Moore listened to our needs and request and allowed my son the time and freedom to bring the truck to my home for me to at least look at it . The entire truck deal took about 2 hours and he was done . Very pleased.
Everyone we worked with were professional and knowledgeable. we'd recommend your dealership . it was a great experience. thank you.
Over all good experience. Everyone at the dealership was very friendly. We drove 350 miles to pick up our truck. Our salesman was great to work with from the start. Very friendly and accommodating. He worked to get the deal negotiated before we made the trip, great communication. When we arrived at the dealership the truck was ready to go, just what we expected, and the paperwork was ready to sign. He went over all of the features on the truck and we were back on the road much sooner than anticipated.
Bob Moore Ford was the only Ford dealer we considered. We looked at Bob Moore Cadillac as well, but felt the Ford Edge offered us the best value for our money. We have purchased previous vehicles from Bob Moore Ford. The service from start to finish is always fantastic Ben Hayes, the GM, has a great team. Focused on the customer, not the deal.
Great group of people to work with. I could not have asked for a better experience.
Bob Moore Ford in okc overfilled transmission fluid, causing damage to transmission and refused to fix it. Ford weighed in and stated this dealers overfilling caused the damage. Avoid them
I recently visited Bob Moore Ford in search of a particular type of F150 - a hybrid (Powerboost) model. This version isn't always easy to find, and the dealership had several from which to choose. I was greeted warmly by Dylan Wolle, a sale representative there. Dylan asked good questions to gain an understanding of the model in which I was interested, the features I was looking for, and my price range. I was having a very difficult time deciding between and Ford F-150 and a GMC 1500. And even when I finally settled on a Ford, I was indecisive ... Read More DealerRater - Aug 18, 2023
Dealer worked with me to locate and deliver the vehicle that matched our wants and needs.
The dealer had the truck I wanted and at the price to fit my budget
Best dealership I have ever dealt with. Ben and his team are amazing. They have my forever loyalty!
Staff was very friendly and attentive!! best experience purchasing a vehicle, and coming all the way from Midland Tx!
I love my new Bronco! Everyone was professional and took care of me. They explained everything from every detail of the vehicle. I would definitely by from Bob Moore Ford again.
Bob Moore Ford was great to work with. I was looking for a used F150 for my son. They allowed me to just test drive the vehicle I was interested in and not pressure me to buy it that moment. Jordan was helpful in answering my questions, understood exactly what I was looking for and respected my budget. Dave the Sales Manager worked with me and met me at my price point. When it came time to sign the papers the Mike the Business Manager showed me the "upsell" options but didn't push them and didn't ... Read More DealerRater - Apr 5, 2023
First time customer with Bob Moore Ford. I was/am extremely satisfied with the level of service, and availability and responsiveness. Every promise was fulfilled. Thank you Kyle!
This was my second purchase from Bob Moore. James was helpful in providing the information we needed, the vehicles we wanted to see, and walking us through the process without any rush or pressure. Bob Moore is by far the best dealership to work with when buy Ford vehicles.
IT WAS A VERY PLEASANT EXPERIENCE AT THE DEALERSHIP. THE SALESMAN DID A WONDERFUL JOB AND THE F&I GUY WAS ALSO. LOVE MY BRONCO JORDON WAS MY SALEMAN BUT I DONT SEE HIS NAME BELOW SO I CLICKED ON RICKY I DO NOT RECALL THE GUY I WORKED WITH IN F&I BUT HE WAS GREAT TO WORK WITH
Great overall experience! James Chandler was knowledgeable about the Expedition and patiently answered all of my questions. Mike in finance made the paperwork process painless and Eric Phillips ensured my new to me car was shiny and had a full tank of gas before I left the lot. You guys have an excellent team and made the 2 hour drive worth it!!!
The salesman, Dylan was great, his man up the line worked well with us, then we got to the paperwork guy and unfortunately he was awful (just doing paperwork, not anything to do with the sale of the car), however I will go back to this dealership again! Thanks Dylan
The salesman and finance team had everything ready before we drove three hours from Fayetteville.
Bob Moore Ford and their knowledgeable staff made my car ordering and buying a breeze. Will be back in the future for my next car purchase.
No I do not recommend this dealer, however the salesman that helped me with my trade does not like to hear that a customer would like to have something added to the new vehicle to make it worthwhile to the customer. They hide the retail price and are not transparent. They are in it to make money not worry about customer service.sticker price was 43620, they said they were giving me a straight trade when in fact they wanted the 1000.00 rebate that I should have got. They got me on this trade but never again,
Best buying experience I have had. Everyone I dealt with made the experience a pleasure. Kyle Christian does a great job!
Fantastic service and overall experience. Herb Griffith made sure everything was just as he described on the phone. I walked in knowing my trade value, sales price and all that was left was the test drive and completing the paper! Great experience and fair values on both sides of the deal!
Both Dylan & Matt were HONEST and lived up to their end of our discussions. Fastest paperwork time ever.
Excellent service - start to finish. Went to inquire about a 2022 Explorer Timberline at, unbeknownst to us, closing time. Dylan greeted us outside and didn't even bat an eye in taking time to guide us in the right direction. Found the vehicle, placed it on hold and made an appointment to come in the next day to purchase. Dylan met us bright and early the next morning and went above and beyond to make the buying experience ENJOYABLE! Financing team kept that going with their topnotch service. Thanks Bob Moore Ford
We just bought our 3 & 4th car from Bob Moore Ford. Dylan is awesome to work with and made us feel right at home. The finance team works really hard to get you the best deal. We are very happy with Bob Moore Ford! I recommend this dealership very much!
Had a great buying experience getting a new to me 2016 f150. Herb was an excellent salesman, and though they were understaffed that day I feel they still took excellent care me. Certainly will buy from again.
Ask for Kyle, been dealing with Bob Moore for the last 10 vehicles, and the honesty and service they provide will keep me coming for the next 10
A great buying experience. My salesman Dylan Wolle was very helpful and didn't rush me. Answered all my questions and gave a full walk through of the vehicle. Everyone was polite and helpful. Highly recommend this dealership.
Working with JC prior to going to dealership, straight honest experience.... Dylan our salesman there was on point! Would request him in future purchases. Matt in finance was too a pleasure to work with, will certainly be going back to Bob Moore for any future Ford purchases...
They where very nice and professional and Herb really did a lot more than we excepted him to do.
Recent purchased a vehicle for my wife here. The staff as a whole was very friendly, not pushy, and very helpful. We worked with Kyle Christian specifically who was excellent.
Best car buying experience I've ever had! Dylan in sales and Chad in financing made it so easy for me! Definitely recommend!
In 11/21 our car broke down. It was saying"911 assist is set to off " then random errors and if you turned it off while it was doing that it wouldn't come back on. That was the only issue we've ever had with our Flex..... until we took it here. We've picked it up 4 times and had to return it with 24 hrs with issues. Yesterday we picked it up for the 5th time. We still have issues bc we refused to replace yet another part. We've paid over 5k and now they say it needs another 1... Read More DealerRater - Jan 30, 2022
Dylan was an awesome sales person, he got us everything we wanted with zero games. Planning to use again in the next few weeks.
Second truck I’ve bought from Bob Moore. Looking forward to doing business there in the future
Jordan Lawson was amazing! He found me the perfect car! This is the second vehicle we have purchased from Bob Moore and highly recommend!!
I recommend this dealership, it’s my second new vehicle here and they do a good job. They don’t chase you down in the parking lot. Nick B. greeted me when I came in and Chad helped me with finance, they were both great. thanks again guys! Joe M.
Jordan was great…best experience I’ve had when buying a vehicle. Received exactly the truck I ordered in the time frame I was told to expect, even with the logistics problems of 2021. Received a very fair value for my trade-in. I would definitely recommend Bob Moore Ford and Ask for Jordan…he’ll treat you fair!
My dad was looking for cars in the OK area for us to get for our daughter. He worked a deal with Herb Griffith and when we arrived, after traveling down from Kansas, the paperwork didn’t match the agreed upon deal. We had to walk away without the car. We were very disappointed in the service and lack of honesty.
I found a used Audi S8 online I was really interested in. I chased Darrell Jefflo and Anthony Jew for a week for information on the car and told them I wanted to move forward. I live out of state (New Hampshire) and had gotten quote to ship the car...had no problem with the asking price. The I was told...'they had someone in the showroom really interested in the car'...well after a week of chasing them, they sold the car out from under me. I would have put down a deposit if they had asked. if you ... Read More DealerRater - Dec 16, 2021
We bought a brand new F250 and the experience from start to finish was great!! Kyle, our sales person, was awesome and was not "salesy" or pushy at all but rather was an advocate for me. The entire experience was smooth, easy, and enjoyable. Yes, I said enjoyable. They made everything easy and even set up all of our phones to the truck and synced them ... I really was impressed. Thank you to Kyle and to Ben (GM) for their great work!
Herb and Rick were great to work with. This was the by far the smoothest and easiest experience I've had in purchasing a new vehicle. They went out of their way to make sure I was satisfied with everything, and took their time in trying to find discounts and any rebates which could help me. Hats off to both of them at Bob Moore. Garth Giles
Their service department is the absolute worst. I would not trust them with a childs wagon. I had an 8:00 AM appointment for them to look at the leaking shocks on my 2021 F150. Dropped it off at 7:45 AM and never heard a word from them. Started calling them at 3:00 PM and after 15 minutes on hold the service manager said "yeah we looked at at it and the shocks aren't leaking. Keep in mind I had a mechanic at HTP show me that they were leaking and I saw it myself...then Bob Moore Ford keeps my vehicle all day ... Read More DealerRater - Nov 8, 2021
After much anticipated my Bronco it showed up at Bobmoore Ford.After it was taken off truck and inspected 700 miles 10hrs later my bronco was at my door step.Can’t say enough about Kyle he makes it happen.Great service .
I have to say the best service from any dealership hands down is Bobmoore Ford and that is because Kyle goes beyond great service as my sales rep.Never no hassle and vehicles are delivered as promised.
We had a great experience purchasing a new truck from Dylan. It was quick and we got exactly what we wanted.
Bob Moore made my car buying experience easy. All the employees are very friendly & knowledgeable.
We had a great experience at Bob Moore. Kermit had the vehicle and paperwork ready when we arrived. I would definitely recommend this dealership to anyone!
We’ve used Bob Moore auto group for the last 3 vehicle purchases because of the professionalism, willing to work with us, and they do their best to get you exactly what they needed. This was the first purchase using Bob Moore Ford. Hands down the best dealer experience we’ve had. Jordan Lawson was great and went out of his way to make sure we got exactly what we wanted and needed. Finance department did their magic and got us the interest rate and payment we were wanting.
Hands down easiest purchases i have ever made and get what i ask for.I call tell them what I need they get paperwork to me and trucks delivered ASAP Kyle has been great.
I really appreciate the sales team not being pushy or hovering, working really hard to get us a good price on our new car, and giving us a fair price for our trade in. We definitely will come back for our next car!
I had the best experience purchasing a new car from sales associate, Dylan Wolle and Finance manager, Matthew Thompson. They both ensured I received the best customer service and were patient and respectful to my needs. I will surely share this experience with others.
An excellent shopping experience in Bob Moore Ford with Mark. I recommend this great man to everyone who wanna have a wonderful time to try to buy a car.
I had a great experience shopping for a new car at Bob Moore Ford! From sales to finance everyone was great! Kyle Christian worked to find the vehicle I wanted. I did not feel pressured which I really appreciated.
I got high quality professional service and assistance from Kyle Christian and the sales staff that made me confident that I was getting the best automobile on the market.
Agreed on final price only to have them add back in fees we had already negotiated when it was time to sign. Guaranteed an oil change, full tank of gas and clean truck on delivery. Truck had 5 miles til empty and inside was not cleaned. I only want what we agreed on but the boss always backtracked. The sales guy Dylan was really informative and nice but not trained properly on what he could and couldn’t promise according to his boss. Not my problem, train your employees better. They ended up getting a enough over on me to remind ... Read More DealerRater - May 21, 2021
They were amazing I had a great experience everyone was extremelyfriendlyand went out of their way to find the car I wanted! I love my new car.
I had a good service by Bob Moore Ford. They took in my F-350 to change oil, and do a check up on it. Called me in timely basis to say front brakes need servicing and would do it that afternoon. Because I was leaving town, they held my car for several extra days until my return. Payment process was quick and streamlined making it easy to pickup vehicle.
Great experience, down to earth guy .. wasn’t pushy with the sale. Very helpful and knowledgeable, made sure we got the vehicle we wanted. Thanks again!
Best experience buying my new car! Dylan Wolle was great to work with! Answered all my questions and continues to provide service after the sale!
Kyle Christian did an excellent job. He was very informative and straight forward. They did what they said they would over the phone. I had a great experience, and I will be buying again from them.
Kermit was extremely transparent and helpful. Took the time to show me the difference between financing with them vs. my credit union to see if the discount for financing with them was worth it. Definitely gained my trust and will be open to working with this dealership and him again.