Customer Testimonials

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DealerRater Feb 2, 2025

Recently purchased a new vehicle from Bob Moore Ford. Salesman was very knowledgeable, professional; it was a great experience. Highly recommend Bob Moore Ford.

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DealerRater Feb 1, 2025

Justin was friendly and didn't try to show anything we didn't want first truck he showed us we bought

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DealerRater Jan 23, 2025

Very nice people they will work with you to get the vehicle you want at a fair price

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DealerRater Jan 10, 2025

Our salesman Robert Hooks was very nice to work with. He responded to my inquiry faster than the other dealerships I'd emailed. He had the vehicle ready for me to drive when I arrived and I left a few hours later with the vehicle. I would contact him again when I need another vehicle.

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DealerRater Dec 31, 2024

Bought a new F250, and the entire process was easy, transparent and they had the best offer around.

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DealerRater Dec 29, 2024

We had a great experience purchasing our new vehicle here! JC was a great salesman who helped us with no hassle!

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DealerRater Dec 17, 2024

Kyler Webb exceeded my expectations. This is the first time I bought a vehicle new instead of used, he was understanding and helpful. I felt throughout the entire process he was helping to ensure I selected a vehicle that met my needs and wouldn't exceed my means. The vehicle I ended up going with has already been exciting to have and it won't weight too heavy on my fiances. Six out of five if I could rate that high.

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DealerRater Nov 27, 2024

Our salesperson Robert Hooks was excellent. He was very polite and helpful. Everything was great.

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DealerRater Nov 16, 2024

Pretty easy to work with, fast responses and professionals, Alonso made my purchase run smoothly. Recommend for sure

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DealerRater Nov 13, 2024

Kyler was very helpful and knowledgeable. I’m extremely happy with my new purchase and highly recommend Bob Moore Ford.

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DealerRater Oct 29, 2024

Kyle Christian is the real deal. We are out of state and bought a certified preowned Expedition from him sight-unseen, and Kyle made the experience seamless. He texted us additional photos and did a FaceTime call to show us the vehicle. We traded in our previous car and the negotiation over the phone was very fair and straightforward - no xx sales tactics, just human to human negotiating a deal that worked for both parties. Upon getting the car home, we noticed one of the rear window defrosters was defective and Kyle went above and beyond to replace the back ...

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DealerRater Oct 21, 2024

Kyle worked with me to get the vehicle I wanted and this is the 3rd vehicle I have bought from Bob Moore ford. Everyone I felt with was fantastic and sis not pressure me. I will never go anywhere else.

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DealerRater Oct 21, 2024

All involved were courteous, caring, and pleasant to us. The salesman Taylor Johnson is one of the best salesman I've had in my years of buying vehicles.

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DealerRater Oct 19, 2024

I found the ford Edge on the internet with low miles and within my budget. I reached out to Bob Moore Ford. Alonso Moreno reached out to me. We set up a time to see the car. My husband and I bought the car 10-7. Mike Riebe processed the paperwork. Everyone was helpful and courteous. Also being of a certain age this is very important. We are waiting on our 2nd key and this process will be complete.

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DealerRater Sep 4, 2024

Had a salesman name, ROBERT. He did an amazing job answered all my questions. If he didn’t know something he found out for me. Great guy highly recommend him.

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DealerRater Aug 5, 2024

Zac and the dealership made our car buying experience very easy…. Patiently worked with my wife to find the car she wanted… A+ experiance

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DealerRater Jul 30, 2024

Easiest vehicle purchase ever! I looked for months for the exact car I wanted and finally found it at Bob Moore Ford for $4000 less than any other dealership. I flew in from out of town and when I arrived at the dealership they had everything ready. I was in and out with my new car within two hours. The salesman, Taylor, as well as the manager and finance officer were all very kind, helpful, and made the process seamless.

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DealerRater Jul 27, 2024

Bob Moore and my salesman, Taylor Johnson made my purchase a drama free and simple experience.

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DealerRater Jun 11, 2024

All staff were friendly and helpful! We enjoyed our experience and will be back in the future.

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DealerRater May 28, 2024

Robert, Jason, and Ben all went out of their way to make my buying experience a top notch experience! Thank you so much!! I will continue to buy at Bob Moore Ford.

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DealerRater Apr 18, 2024

Sales person has been very knowledgeable about the whole process and has been very helpful in my first time buying thru state contract process

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DealerRater Apr 14, 2024

Very kind and nice . I wasn’t there long enough to get more info so

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DealerRater Mar 28, 2024

Great Service, we have bought several trucks here and always been very pleased with the service.

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DealerRater Mar 11, 2024

Went in looking for a Raptor. Left less than a. Day and a half with one. Sales associates were very relaxed and didn’t push for anything. The guy I dealt with was named Schyler and he was a pleasure to work with. Very non-hassle and helped me out in about every way I could ask for. Would return to them for a future ride if the dealer offers something I want.

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DealerRater Feb 10, 2024

I had just had open heart surgery and decided I needed a new truck . My son went to several dealerships prior to bob moore with no luck . Bob Moore listened to our needs and request and allowed my son the time and freedom to bring the truck to my home for me to at least look at it . The entire truck deal took about 2 hours and he was done . Very pleased.

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DealerRater Jan 16, 2024

Everyone we worked with were professional and knowledgeable. we'd recommend your dealership . it was a great experience. thank you.

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DealerRater Jan 13, 2024

Over all good experience. Everyone at the dealership was very friendly. We drove 350 miles to pick up our truck. Our salesman was great to work with from the start. Very friendly and accommodating. He worked to get the deal negotiated before we made the trip, great communication. When we arrived at the dealership the truck was ready to go, just what we expected, and the paperwork was ready to sign. He went over all of the features on the truck and we were back on the road much sooner than anticipated.

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DealerRater Jan 9, 2024

Bob Moore Ford was the only Ford dealer we considered. We looked at Bob Moore Cadillac as well, but felt the Ford Edge offered us the best value for our money. We have purchased previous vehicles from Bob Moore Ford. The service from start to finish is always fantastic Ben Hayes, the GM, has a great team. Focused on the customer, not the deal.

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DealerRater Nov 7, 2023

Great group of people to work with. I could not have asked for a better experience.

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DealerRater Aug 18, 2023

I recently visited Bob Moore Ford in search of a particular type of F150 - a hybrid (Powerboost) model. This version isn't always easy to find, and the dealership had several from which to choose. I was greeted warmly by Dylan Wolle, a sale representative there. Dylan asked good questions to gain an understanding of the model in which I was interested, the features I was looking for, and my price range. I was having a very difficult time deciding between and Ford F-150 and a GMC 1500. And even when I finally settled on a Ford, I was indecisive ...

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DealerRater Aug 17, 2023

Dealer worked with me to locate and deliver the vehicle that matched our wants and needs.

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DealerRater Jul 19, 2023

The dealer had the truck I wanted and at the price to fit my budget

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DealerRater Jul 3, 2023

Best dealership I have ever dealt with. Ben and his team are amazing. They have my forever loyalty!

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DealerRater Apr 25, 2023

Staff was very friendly and attentive!! best experience purchasing a vehicle, and coming all the way from Midland Tx!

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DealerRater Apr 18, 2023

I love my new Bronco! Everyone was professional and took care of me. They explained everything from every detail of the vehicle. I would definitely by from Bob Moore Ford again.

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DealerRater Apr 5, 2023

Bob Moore Ford was great to work with. I was looking for a used F150 for my son. They allowed me to just test drive the vehicle I was interested in and not pressure me to buy it that moment. Jordan was helpful in answering my questions, understood exactly what I was looking for and respected my budget. Dave the Sales Manager worked with me and met me at my price point. When it came time to sign the papers the Mike the Business Manager showed me the "upsell" options but didn't push them and didn't ...

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DealerRater Mar 5, 2023

First time customer with Bob Moore Ford. I was/am extremely satisfied with the level of service, and availability and responsiveness. Every promise was fulfilled. Thank you Kyle!

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DealerRater Feb 27, 2023

This was my second purchase from Bob Moore. James was helpful in providing the information we needed, the vehicles we wanted to see, and walking us through the process without any rush or pressure. Bob Moore is by far the best dealership to work with when buy Ford vehicles.

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DealerRater Feb 6, 2023

IT WAS A VERY PLEASANT EXPERIENCE AT THE DEALERSHIP. THE SALESMAN DID A WONDERFUL JOB AND THE F&I GUY WAS ALSO. LOVE MY BRONCO JORDON WAS MY SALEMAN BUT I DONT SEE HIS NAME BELOW SO I CLICKED ON RICKY I DO NOT RECALL THE GUY I WORKED WITH IN F&I BUT HE WAS GREAT TO WORK WITH

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DealerRater Feb 1, 2023

Great overall experience! James Chandler was knowledgeable about the Expedition and patiently answered all of my questions. Mike in finance made the paperwork process painless and Eric Phillips ensured my new to me car was shiny and had a full tank of gas before I left the lot. You guys have an excellent team and made the 2 hour drive worth it!!!

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DealerRater Dec 28, 2022

The salesman, Dylan was great, his man up the line worked well with us, then we got to the paperwork guy and unfortunately he was awful (just doing paperwork, not anything to do with the sale of the car), however I will go back to this dealership again! Thanks Dylan

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DealerRater Dec 23, 2022

The salesman and finance team had everything ready before we drove three hours from Fayetteville.

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DealerRater Oct 5, 2022

Bob Moore Ford and their knowledgeable staff made my car ordering and buying a breeze. Will be back in the future for my next car purchase.

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DealerRater Aug 30, 2022

Best buying experience I have had. Everyone I dealt with made the experience a pleasure. Kyle Christian does a great job!

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DealerRater Jul 24, 2022

Fantastic service and overall experience. Herb Griffith made sure everything was just as he described on the phone. I walked in knowing my trade value, sales price and all that was left was the test drive and completing the paper! Great experience and fair values on both sides of the deal!

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DealerRater Jun 30, 2022

Both Dylan & Matt were HONEST and lived up to their end of our discussions. Fastest paperwork time ever.

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DealerRater Jun 13, 2022

Excellent service - start to finish. Went to inquire about a 2022 Explorer Timberline at, unbeknownst to us, closing time. Dylan greeted us outside and didn't even bat an eye in taking time to guide us in the right direction. Found the vehicle, placed it on hold and made an appointment to come in the next day to purchase. Dylan met us bright and early the next morning and went above and beyond to make the buying experience ENJOYABLE! Financing team kept that going with their topnotch service. Thanks Bob Moore Ford

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DealerRater Jun 6, 2022

We just bought our 3 & 4th car from Bob Moore Ford. Dylan is awesome to work with and made us feel right at home. The finance team works really hard to get you the best deal. We are very happy with Bob Moore Ford! I recommend this dealership very much!

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DealerRater Jun 5, 2022

Had a great buying experience getting a new to me 2016 f150. Herb was an excellent salesman, and though they were understaffed that day I feel they still took excellent care me. Certainly will buy from again.

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DealerRater May 27, 2022

Ask for Kyle, been dealing with Bob Moore for the last 10 vehicles, and the honesty and service they provide will keep me coming for the next 10

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DealerRater May 18, 2022

A great buying experience. My salesman Dylan Wolle was very helpful and didn't rush me. Answered all my questions and gave a full walk through of the vehicle. Everyone was polite and helpful. Highly recommend this dealership.

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DealerRater May 2, 2022

Working with JC prior to going to dealership, straight honest experience.... Dylan our salesman there was on point! Would request him in future purchases. Matt in finance was too a pleasure to work with, will certainly be going back to Bob Moore for any future Ford purchases...

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DealerRater Mar 21, 2022

They where very nice and professional and Herb really did a lot more than we excepted him to do.

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DealerRater Mar 10, 2022

Recent purchased a vehicle for my wife here. The staff as a whole was very friendly, not pushy, and very helpful. We worked with Kyle Christian specifically who was excellent.

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DealerRater Feb 1, 2022

Best car buying experience I've ever had! Dylan in sales and Chad in financing made it so easy for me! Definitely recommend!

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DealerRater Jan 28, 2022

Dylan was an awesome sales person, he got us everything we wanted with zero games. Planning to use again in the next few weeks.

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DealerRater Jan 27, 2022

Second truck I’ve bought from Bob Moore. Looking forward to doing business there in the future

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DealerRater Jan 13, 2022

Jordan Lawson was amazing! He found me the perfect car! This is the second vehicle we have purchased from Bob Moore and highly recommend!!

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DealerRater Jan 8, 2022

I recommend this dealership, it’s my second new vehicle here and they do a good job. They don’t chase you down in the parking lot. Nick B. greeted me when I came in and Chad helped me with finance, they were both great. thanks again guys! Joe M.

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DealerRater Jan 2, 2022

Jordan was great…best experience I’ve had when buying a vehicle. Received exactly the truck I ordered in the time frame I was told to expect, even with the logistics problems of 2021. Received a very fair value for my trade-in. I would definitely recommend Bob Moore Ford and Ask for Jordan…he’ll treat you fair!

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DealerRater Nov 30, 2021

We bought a brand new F250 and the experience from start to finish was great!! Kyle, our sales person, was awesome and was not "salesy" or pushy at all but rather was an advocate for me. The entire experience was smooth, easy, and enjoyable. Yes, I said enjoyable. They made everything easy and even set up all of our phones to the truck and synced them ... I really was impressed. Thank you to Kyle and to Ben (GM) for their great work!

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DealerRater Nov 21, 2021

Herb and Rick were great to work with. This was the by far the smoothest and easiest experience I've had in purchasing a new vehicle. They went out of their way to make sure I was satisfied with everything, and took their time in trying to find discounts and any rebates which could help me. Hats off to both of them at Bob Moore. Garth Giles

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DealerRater Nov 7, 2021

After much anticipated my Bronco it showed up at Bobmoore Ford.After it was taken off truck and inspected 700 miles 10hrs later my bronco was at my door step.Can’t say enough about Kyle he makes it happen.Great service .

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DealerRater Nov 7, 2021

I have to say the best service from any dealership hands down is Bobmoore Ford and that is because Kyle goes beyond great service as my sales rep.Never no hassle and vehicles are delivered as promised.

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DealerRater Aug 23, 2021

We had a great experience purchasing a new truck from Dylan. It was quick and we got exactly what we wanted.

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DealerRater Aug 7, 2021

Bob Moore made my car buying experience easy. All the employees are very friendly & knowledgeable.

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DealerRater Jul 29, 2021

We had a great experience at Bob Moore. Kermit had the vehicle and paperwork ready when we arrived. I would definitely recommend this dealership to anyone!

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DealerRater Jul 20, 2021

We’ve used Bob Moore auto group for the last 3 vehicle purchases because of the professionalism, willing to work with us, and they do their best to get you exactly what they needed. This was the first purchase using Bob Moore Ford. Hands down the best dealer experience we’ve had. Jordan Lawson was great and went out of his way to make sure we got exactly what we wanted and needed. Finance department did their magic and got us the interest rate and payment we were wanting.

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DealerRater Jul 15, 2021

Hands down easiest purchases i have ever made and get what i ask for.I call tell them what I need they get paperwork to me and trucks delivered ASAP Kyle has been great.

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DealerRater Jun 17, 2021

I really appreciate the sales team not being pushy or hovering, working really hard to get us a good price on our new car, and giving us a fair price for our trade in. We definitely will come back for our next car!

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DealerRater Jun 16, 2021

I had the best experience purchasing a new car from sales associate, Dylan Wolle and Finance manager, Matthew Thompson. They both ensured I received the best customer service and were patient and respectful to my needs. I will surely share this experience with others.

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DealerRater Jun 8, 2021

An excellent shopping experience in Bob Moore Ford with Mark. I recommend this great man to everyone who wanna have a wonderful time to try to buy a car.

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DealerRater Jun 3, 2021

I had a great experience shopping for a new car at Bob Moore Ford! From sales to finance everyone was great! Kyle Christian worked to find the vehicle I wanted. I did not feel pressured which I really appreciated.

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DealerRater May 30, 2021

I got high quality professional service and assistance from Kyle Christian and the sales staff that made me confident that I was getting the best automobile on the market.

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DealerRater May 13, 2021

They were amazing I had a great experience everyone was extremelyfriendlyand went out of their way to find the car I wanted! I love my new car.

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DealerRater Apr 27, 2021

I had a good service by Bob Moore Ford. They took in my F-350 to change oil, and do a check up on it. Called me in timely basis to say front brakes need servicing and would do it that afternoon. Because I was leaving town, they held my car for several extra days until my return. Payment process was quick and streamlined making it easy to pickup vehicle.

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DealerRater Apr 10, 2021

Great experience, down to earth guy .. wasn’t pushy with the sale. Very helpful and knowledgeable, made sure we got the vehicle we wanted. Thanks again!

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DealerRater Apr 8, 2021

Best experience buying my new car! Dylan Wolle was great to work with! Answered all my questions and continues to provide service after the sale!

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DealerRater Mar 22, 2021

Kyle Christian did an excellent job. He was very informative and straight forward. They did what they said they would over the phone. I had a great experience, and I will be buying again from them.

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DealerRater Mar 18, 2021

Kermit was extremely transparent and helpful. Took the time to show me the difference between financing with them vs. my credit union to see if the discount for financing with them was worth it. Definitely gained my trust and will be open to working with this dealership and him again.

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DealerRater Mar 12, 2021

My 2016 f150 suddenly had a air bag warning light, which is never good. I got an appointment on Wednesday , they troubleshoot it, ordered the body control module, and had it repaired on Friday. The service writer, Ryan, kept me well informed throughout the process. The cost was less than I expected. I couldn't be more pleased with their service on a serious and potentially complex issue.

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DealerRater Mar 7, 2021

I usually dread trading cars but Kermit Denton at Bob Moore Ford made it one of the simplest, pain free car buying experiences I have ever had. Great place!! Very friendly and knowledgeable.

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DealerRater Mar 2, 2021

Outstanding service by Sam Buchs was very friendly. His knowledge of the F150 XLT was very helpful. Would recommend him to anyone looking for a Ford.

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DealerRater Mar 1, 2021

Sam Buchs was great. Very knowledgeable, friendly and helpful. We will d business with him again. We are happy with our truck and he called us to check up on the sale.

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DealerRater Feb 24, 2021

Worked with Kyle Christian in getting a great deal on my new 2020 F-150 pickup truck. Kyle was great to work with and made the buying experience well worth the trip from Nebraska.

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DealerRater Feb 23, 2021

Dealt with Ryan Brosnan, while getting my 2020 Ranger’s oil changed and tires rotated. I bought my Ranger at another dealership in town but Bob Moore is nearby. Glad I took it in to Bob Moore. Ryan was very professional and detail oriented. Had an appointment for 7 and at 7:01 he was taking the information needed for the service call. In less than an hour I had my truck back and was on my way. That’s the kind of service I like!!

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DealerRater Feb 21, 2021

We had a great experience buying our new truck. It was very easy and not stressful. will definitely buy here again when we purchase another vehicle

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DealerRater Feb 1, 2021

I dealt with Kyle Christian, he did an outstanding job helping me with my new purchase of a Mach E. Overall my experience was way above normal.

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DealerRater Jan 31, 2021

I had the pleasure of working with Gene Rhodes in the purchase of my Ford Fiesta. Gene was very easy to talk to and I had a great customer service experience while waiting for the paperwork to be prepared. I got the car I wanted at a great price! This was my first purchase with Bob Moore Ford and would definitely recommend them to everyone looking for a vehicle.

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DealerRater Jan 18, 2021

Kyle Christian earns all of his top salesman awards. His down to earth manners make him just a good old country guy & an instant friend. He was a pleasure doing business with & I feel he gave me the best price available. I would definitely recommend him to others.

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